Download information on support services
You can download and print support services in the following format:
| organisation | role | contact details |
|---|---|---|
| AUSTRALIAN CAPITAL TERRITORY | ||
| Victim Support ACT | Provides a range of information and support services to anyone who is a victim of a crime committed in the ACT | 1800 822 272 or (02) 6205 2066 |
| Legal Aid ACT | Provides free legal advice and representation to people across the ACT | 1300 654 314 |
| New South Wales | ||
| Victims services | Provides a range of information and support services to victims of crime including information regarding financial support | 1800 633 063 Indigenous helpline: 1800 019 123 |
| Legal Aid NSW | Provides free legal advice and representation to people across NSW | 1300 888 529 |
| NORTHERN TERRITORY | ||
| Victims of Crime NT | Provides a range of services for victims of crime in the Northern Territory including information regarding financial assistance | 1800 672 242 or 1800 670 242 (08) 8941 0995 (Darwin) (08) 8952 4466 (Alice Springs) |
| NT Legal Aid Commission | Provides free legal advice and representation to people across the Northern Territory | Legal Aid Helpline 1800 019 343 |
| QUEENSLAND | ||
| Victim Assist | Provides a range of services for victims of crime in QLD including information regarding financial assistance | Victim Assist 1300 546 587 www.qld.gov.au/law/crime-and-police/victims-and-witnesses-of-crime |
| Legal Aid Queensland | Provides free legal advice and representation to people across Queensland | Client Information Service Centre 1300 651 188 |
| SOUTH AUSTRALIA | ||
| Victim Support Service | Provides a range of practical and therapeutic support services to help people impacted by crime including information regarding compensation | 1800 842 846 |
| Commissioner for Victims’ Rights | Provides information and support to victims of crime and other functions | (08) 8204 9635 |
| Legal Services Commission of South Australia | Helps people with their legal problems | 1300 366 424 |
| TASMANIA | ||
| Victim Support Services | Provides a range of information and support services for victims of crime and processes claims for victims’ assistance | 1300 663 773 or (03) 6165 7524 |
| Legal Aid Commission of Tasmania | Provides free legal advice and representation to people across Tasmania | 1300 366 611 |
| VICTORIA | ||
| Victims of Crime | Provides a range of information and support services to victims of crime including information regarding compensation and financial assistance | 1800 819 817 |
| Child Witness Service | Provides court education and specialist support to child victims and witnesses | 1300 790 540 or (03) 9603 9266 www.victimsofcrime.vic.gov.au/child-and-youth-witness-service |
| Victims of Crime Commissioner | Provides an independent and central point of contact for victims | 1800 010 017 |
| Victims of Crime Assistance Tribunal (VOCAT) | Hears and determines applications for financial assistance made by victims of violent crime committed in Victoria | 1800 819 817 |
| Victoria Legal Aid | Provides free legal advice and representation to people across Victoria | 1300 792 387 |
| WESTERN AUSTRALIA | ||
| Victim Support and Child Witness Service | Provides a range of information and support services for victims of crime including information regarding compensation | 1800 818 988 or (08) 9425 2850 |
| Commissioner for Victims of Crime | Provides information and support to victims of crime and a mechanism for complaints | (08) 9264 9877 www.wa.gov.au/organisation/department-of-justice/commissioner-victims-of-crime |
| Legal Aid WA | Provides free legal advice and representation to people across Western Australia | 1300 650 579 |
| Organisation | Role | Contact details |
|---|---|---|
| Lifeline | Lifeline provides a 24-hour telephone counselling service for people experiencing a crisis | 13 11 14 |
| Kids Helpline | The Kids Helpline is a 24-hour telephone and online counselling service for young people aged 5–25 years of age | 1800 551 800 |
| eSafety Commissioner | eSafety provide Australians with a place to report serious cyberbullying, image-based abuse and illegal online content. | 1800 880 176 |
| Mensline Australia | Mensline is a telephone and online counselling service for men with family and relationship concerns | 1300 789 978 |
| National Sexual Assault, Domestic Violence Counselling Service | 1800RESPECT is a 24-hour online chat and telephone counselling, information and referral service | 1800 737 732 |
| Translating and Interpreting Service | The Translating and Interpreting Service is an interpreter service provided by the Department of Home Affairs | 13 14 50 |
| ORGANISATION | ROLE | CONTACT DETAILS |
|---|---|---|
| ThinkUKnow | The Australian Federal Police in partnership with Microsoft and other corporate sponsors provides an online cyber safety program for parents, carers, teachers and students | www.thinkuknow.org.au/ |
| Act now. Stay secure | A government website that provides simple, easy to understand advice on how to protect yourself online, as well as up-to-date information on the latest online threats and how to respond | www.actnowstaysecure.gov.au/ |
| SCAMWATCH | Run by the Australian Competition and Consumer Commission (ACCC), it provides information about how to recognise, avoid and report scams | www.scamwatch.gov.au |
| Australian Cyber Security Centre | A national policing initiative that allows the public to securely report cybercrime Provides information regarding a range of Commonwealth crimes, including identity crime and how to seek a Commonwealth Victims’ Certificate | www.cyber.gov.au/report-and-recover/report www.cyber.gov.au/report-and-recover/recover-from/identity-theft |
| MONEYSMART | A website created by the Australian Securities and Investments Commission that provides financial guidance, including information regarding various types of scams | www.moneysmart.gov.au |