| organisation | role | contact details |
|---|---|---|
| AUSTRALIAN CAPITAL TERRITORY | ||
|
Victim Support ACT |
Provides a range of information and support services to anyone who is a victim of a crime committed in the ACT |
1800 822 272 or (02) 6205 2066 www.victimsupport.act.gov.au/home |
|
Legal Aid ACT |
Provides free legal advice and representation to people across the ACT |
1300 654 314 |
|
Victims of Crime Commissioner |
Oversees Victim Support ACT and performs other functions |
13 22 81 www.victimsupport.act.gov.au/victims-of-crime-commissioner/role-of-the-commissioner |
| New South Wales | ||
|
Victims services |
Provides a range of information and support services to victims of crime including information regarding financial support |
1800 633 063 Indigenous helpline: 1800 019 123 |
|
Legal Aid NSW |
Provides free legal advice and representation to people across NSW |
1300 888 529 |
| NORTHERN TERRITORY | ||
|
Victims of Crime NT |
Provides a range of services for victims of crime in the Northern Territory including information regarding financial assistance |
1800 672 242 or 1800 670 242 (08) 8941 0995 (Darwin) (08) 8952 4466 (Alice Springs) |
|
NT Legal Aid Commission |
Provides free legal advice and representation to people across the Northern Territory |
Legal Aid Helpline 1800 019 343 www.legalaid.nt.gov.au/ |
| QUEENSLAND | ||
|
Victim Assist |
Provides a range of services for victims of crime in QLD including information regarding financial assistance |
Victim Assist 1300 546 587 www.qld.gov.au/law/crime-and-police/victims-and-witnesses-of-crime |
|
Legal Aid Queensland |
Provides free legal advice and representation to people across Queensland |
Client Information Service Centre 1300 651 188 |
| SOUTH AUSTRALIA | ||
|
Victim Support Service |
Provides a range of practical and therapeutic support services to help people impacted by crime including information regarding compensation |
1800 842 846 |
|
Commissioner for Victims’ Rights |
Provides information and support to victims of crime and other functions |
(08) 8204 9635 |
|
Legal Services Commission of South Australia |
Helps people with their legal problems |
1300 366 424 www.lsc.sa.gov.au/ |
| TASMANIA | ||
|
Victim Support Services |
Provides a range of information and support services for victims of crime and processes claims for victims’ assistance |
1300 663 773 or (03) 6165 7524 www.justice.tas.gov.au/victims |
|
Legal Aid Commission of Tasmania |
Provides free legal advice and representation to people across Tasmania |
1300 366 611 |
| VICTORIA | ||
|
Victims of Crime |
Provides a range of information and support services to victims of crime including information regarding compensation and financial assistance |
1800 819 817 |
|
Child Witness Service |
Provides court education and specialist support to child victims and witnesses |
1300 790 540 or (03) 9603 9266 www.victimsofcrime.vic.gov.au/going-to-court/child-witness-service |
|
Victims of Crime Commissioner |
Provides an independent and central point of contact for victims |
1800 010 017 www.victimsofcrimecommissioner.vic.gov.au/ www.victimsupport.act.gov.au/victims-of-crime-commissioner/role-of-the-commissioner |
|
Victims of Crime Assistance Tribunal (VOCAT) |
Hears and determines applications for financial assistance made by victims of violent crime committed in Victoria |
1800 819 817 www.vocat.vic.gov.au/about-tribunal/our-role |
|
Victoria Legal Aid |
Provides free legal advice and representation to people across Victoria |
1300 792 387 |
| WESTERN AUSTRALIA | ||
|
Victim Support and Child Witness Service |
Provides a range of information and support services for victims of crime including information regarding compensation |
1800 818 988 or (08) 9425 2850 www.victimsofcrime.wa.gov.au |
|
Commissioner for Victims of Crime |
Provides information and support to victims of crime and a mechanism for complaints |
(08) 9264 9877 |
|
Legal Aid WA |
Provides free legal advice and representation to people across Western Australia |
1300 650 579 www.legalaid.wa.gov.au/ |
| Organisation | Role | Contact details |
|---|---|---|
|
Lifeline |
Lifeline provides a 24-hour telephone counselling service for people experiencing a crisis |
13 11 14 |
|
Kids Helpline |
The Kids Helpline is a 24-hour telephone and online counselling service for young people aged 5–25 years of age |
1800 551 800 |
|
eSafety Commissioner |
eSafety provide Australians with a place to report serious cyberbullying, image-based abuse and illegal online content. |
1800 880 176 https://www.esafety.gov.au/about-the-office |
|
Mensline Australia |
Mensline is a telephone and online counselling service for men with family and relationship concerns |
1300 789 978 |
| National Sexual Assault, Domestic Violence Counselling Service |
1800RESPECT is a 24-hour online chat and telephone counselling, information and referral service |
1800 737 732 |
| Translating and Interpreting Service |
The Translating and Interpreting Service is an interpreter service provided by the Department of Home Affairs |
13 14 50 |
| ORGANISATION | ROLE | CONTACT DETAILS |
|---|---|---|
|
ThinkUKnow |
The Australian Federal Police in partnership with Microsoft and other corporate sponsors provides an online cyber safety program for parents, carers, teachers and students |
|
| Stay Smart Online |
A government website that provides simple, easy to understand advice on how to protect yourself online, as well as up-to-date information on the latest online threats and how to respond |
|
|
SCAMWATCH |
Run by the Australian Competition and Consumer Commission (ACCC), it provides information about how to recognise, avoid and report scams |
|
|
ACORN |
A national policing initiative that allows the public to securely report cybercrime |
|
|
MONEYSMART |
A website created by the Australian Securities and Investments Commission that provides financial guidance, including information regarding various types of scams |
|
|
The Department of Home Affairs |
The Department of Home Affairs website provides information regarding a range of Commonwealth crimes, including identity crime and how to seek a Commonwealth Victims’ Certificate. |